| FAQ's |
| Teacher Manual |
| Student Manual |
| Specifications |
| Contact Information |
| Support Forums |
MyClassroomHelper was designed by teachers to be simple to use and easy to understand. If you find yourself in need of help, look for the
button on every page to guide you.
Admin Quick Start Guide (136 k)
Adding Instructors & diskspaceTeacher's Quick Start Guide (146 K)
Setting up Classes & MembersThis section includes the most common questions and answers we receive:
Q: It seems that after a few minutes, the system logs me out and I have to log back in to continue. What's going on?
A: Actually, this is a security feature that logs you out after 10 minutes (default setting). For example: If a student fails to log off at the end of a class period, the next student coming in could have access to all of his/her files. The 10 minute time limit helps prevent this. Your site administrator can change the default setting if you feel that 10 minutes is too short. If you have to log back in, the program will take you directly to where you left off.
Q: Explain disk space management.
A: The #1 rule in disk space management is ALWAYS be nice to your site administrator for he/she sets disk space allocation for each teacher. Every site (whether it hosted or on your server) has an assigned amount of disk space to use. Here's an easy way to explain it:
Site administrators assign disk space to TEACHERS
Teachers allocate their assigned disk space to their CLASSES and then break it out for their STUDENTSExample: Site has 5 GB of disk space. Site admin assigns 500 MB to a teacher. The teacher must allocate this space amongst all of his/her classes. When teachers set up classes, they assign how much disk space will be used out of their allocation. You may decide to use 100 MB per class for four classes and save 100MB for yourself. As you add students into your class, you allocate disk space per student. MyClassroomHelper keeps track of it for you. We recommend you start small and add disk space for students as needed. Always save some disk space for your files.A: Files and Portfolios! Journal entries, assignments, and notes do not use any disk space. If you do not expect your students to upload any PowerPoint presentations or other types of files, you could assign them zero disk space and just use the Notes, Assignments, and Journal.
Q: When I save any type of document, I get no confirmation and nothing seems to happen.
A: You probably have a pop-up blocker turned on. MyClassroomHelper uses confirmation pop-ups whenever you save any type of document. Turn off your pop-up blocker and the problem will go away.
Q: What's the difference between adding a student from my class vs. by the site admin?
A: The Admin plays a very important role. They add all the teachers to the program and assign disk space. They can also add students. When an admin adds a student, they are adding them to the database only and not to specific classes. When a teacher adds a student, they are adding them to the database AND assigning them to their class. A student only needs to be added to the data base once. When another teacher adds a student to their class who is already in the database (User ID), all of the student information will automatically be filled in. Shortly, the admin will be able to import a list of all the students into the school database at once - a huge time savings.
Q: What is the purpose of having student e-mail addresses?
A: Currently, the only use for a student e-mail address is from the log-in screen. If a student forgets his/her log-in information, they can select Forgot Log-in and the information will be e-mailed to them, providing the e-mail address they put in matches the one on file in the data base. Shortly, we will activate a user profile section which will allow students to change their password and e-mail address.